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Digital story-telling campaign launched to raise awareness of RCVS-accredited veterinary practices

RCVS launches a digital story-telling campaign to raise awareness of the Practice Standards Scheme (PSS) amongst animal owners

The campaign, “Veterinary care from your kind of vets”, aims to raise awareness of RCVS-accredited practices by engaging animal owners in some fascinating and sometimes emotional stories. It does this through the experiences of veterinary professionals working in RCVS-accredited practices, who are also pet owners. The aim is to demonstrate to the public that their animals will receive veterinary care from empathetic practice teams committed to delivering the kind of veterinary care they would want for their own animals.

Mandisa Greene, Chair of the Practice Standards Group, said: “In order for a veterinary practice to be accredited under the Practice Standards Scheme it needs to demonstrate that it is meeting a broad range of stringent standards and undergo a rigorous independent assessment every four years.

“However, we know that awareness and understanding of the Scheme amongst animal owners is relatively low, and that there is always more we can do to help change this. We have therefore developed this digital campaign to help RCVS-accredited practices explain to animal owners what RCVS-accreditation means, and why they should care about it.

“We think it’s important that RCVS-accredited practices, which go through a great deal of effort and work to achieve their accreditation, receive the recognition they deserve and we hope that they will help us to spread the word far and wide.”

The campaign webpage features a video showcasing the stories of accredited practice team members and their own animals, as well as a video explaining more about the Scheme and what it means for owners and their animals. More resources will be added to the webpage throughout the two months over which the campaign will be running.

Ian Holloway, RCVS Director of Communications, said: “A vital ingredient of this campaign will be the support and involvement of RCVS-accredited practice teams right across the country. Throughout the two-month campaign, we will be posting lots of wonderful video stories, pictures and PSS infographics across all of our social media channels, along with other fun ways to help spread the word.

“We’re posting launch packs to all accredited-practice premises this week, which include a variety of campaign posters to display in waiting rooms and details of how to download all the digital resources from our campaign website for use in practice and online.

“We really hope that everyone associated with an RCVS-accredited practice, including their clients, will be able to share this campaign across their own channels as widely as possible, remembering to use the campaign hashtag #YourKindOfVets, of course!”

Anyone wanting more information about the campaign should email yourkindofvets@rcvs.org.uk.

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