Scratch & Patch uses Verisk’s Pet Black Box to support sale of insurance for pets with pre-existing conditions - Veterinary Practice
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Scratch & Patch uses Verisk’s Pet Black Box to support sale of insurance for pets with pre-existing conditions

The medical risk assessment tool helps insurers underwrite the risk posed by a pet’s pre-existing conditions at the point of sale

Verisk, a leading data analytics provider, is pleased to announce that UK pet insurance provider Scratch & Patch is using the Pet Black Box to support the online sale of insurance for pet cats and dogs with pre-existing medical conditions.

The Pet Black Box is a medical risk assessment tool that helps quantify the full risk presented by the pre-existing conditions of a customer’s pet.

Customers can now declare their pet’s pre-existing medical conditions during the online quotation process on the Scratch & Patch website, which helps the insurer quickly and efficiently present them with a cover decision based on the risk profile of the pet being insured.

“By integrating the Pet Black Box into our online insurance sales portal, we have been able to open our book of business to cats and dogs with pre-existing conditions,” said Ian Rayland, managing director at Scratch & Patch. “Tailoring an appropriate policy for pets with pre-existing conditions would have been difficult due to the challenges associated with obtaining and processing veterinary information during the quotation procedure. However, the Pet Black Box has made it fast and easy for us to make a decision regarding acceptance, premium, cover, and terms and conditions.”

The Pet Black Box, part of Verisk’s Risk Rating suite of medical risk assessment tools, can be integrated into the point-of-sale systems of insurers, brokers, price comparison websites and other insurance distributors. The Black Box performs more than 25 million risk assessments per year and is also available for the travel, health and income protection insurance markets.

To find out more, visit Verisk’s website or email

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