Revolutionary Vet Centre opens in Ellesmere Port, UK - Veterinary Practice
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Revolutionary Vet Centre opens in Ellesmere Port, UK

Animor Partners With Covéa Insurance To Launch Innovative Veterinary Payment Model at Sainsbury’s

The concept

Animor will offer a groundbreaking subscription-based care plan for members with an emphasis on preventative health and regular health checks.  Rather than pay standard pet insurance owners will pay a monthly fee that will cover all veterinary bills and have no point of sale costs. This plan will work alongside a pay-as-you-go pricing scheme for owners who don’t wish to join the membership scheme.    

Following a dramatic pandemic-related rise in UK pet ownership, Animor Group has brought together a group of highly experienced investors and scale up partners to deliver this revolutionary new approach to first opinion veterinary care across the UK. 

Animor’s innovative membership-based model is to be introduced across the country with a chain of modern, purpose-built veterinary centres. The first centre is launching as a new concession at Sainsbury’s Ellesmere Port later this month, with the second planned to follow in Sainsbury’s Sudbury, Suffolk.

Investors and financing partners for Animor include Companion Fund (backed by Mars Petcare), CASS Entrepreneurship Fund, FSE Group, Michelson Found Animals Foundation and Covéa Insurance, who are also underwriters for the insurance backed aspects of Animor’s membership care plans.

The first of many

Animor is set to open its first healthcare centre next to the Sainsbury’s store in Ellesmere Port, Cheshire, in early Autumn 2021. It will enable easy access for both Ellesmere Port’s local residents and visitors to the UK’s largest outlet shopping centre, Cheshire Oaks, which is next door. 

This is the first of a planned national network of Animor Veterinary Centres providing first opinion care to both subscription-based care plan members and pay-as-you-go customers. The centres will be purpose-built in easy-to-reach-and-park locations. 

Customer care will be enhanced by smart integration of the latest digital technologies.

“Advances in animal medicine have progressed rapidly in recent years in parallel with the advances in human medicine and consumer technology, that we’ve all experienced. But the everyday reality is that the ability of many pet owners to get the best treatment and care for their animals is often limited by unnecessary complexity and financial considerations. We aim to change that with Animor”, comments Patrick Magrath, founder and managing director of Animor Group.

Joined-up Approach

Animor takes a joined-up, preventative approach to pet healthcare, and makes the best use of technology to work with pet owners to keep their pets healthy. 

“What we hear from UK pet owners is that getting veterinary care, and suitable insurance to cover this care, has become increasingly confusing and expensive over recent years. Our aim with Animor is to deliver peace of mind to our pet owners through a simple, affordable and joined-up approach, where everyone (pet owner, veterinary practice and insurance partner) is working together towards improving pet health.” Further comments Patrick Magrath.

On the basis that different pets have different needs Animor offers a choice of membership-based care plans suitable for both pet owners who have traditional pet insurance in place and those that are currently uninsured. 

What’s different about Animor’s approach:

  • Animor’s healthcare and customer care processes have been designed from the ground up to make best use of the latest digital technologies
  • Animor’s Veterinary Centres are purpose-built to deliver high quality pet healthcare, operational efficiency and a market-leading customer experience
  • Animor Veterinary Centres will be sited at easy access Sainsbury’s supermarket locations with plenty of customer parking
  • In addition to its vet centre locations Animor operates mobile pet clinics which can also visit pet members at home
  • Animor monitors the vitality of its pets through regular health checks and focuses on working together with pet owners towards better preventative health
  • Animor’s membership-based care plans cover health checks, preventative health treatments, illness related care, out-of-area holiday cover and third-party accident insurance
  • No insurance related excess payments will be required for those on the relevant Animor membership-based care plans

Sainsbury’s Head of Real Estate Development, Chris Templeman said: “We’re pleased to be trialling Animor’s new veterinary healthcare model at two of our stores as part of its UK launch. Our concession partners are carefully selected to complement the range of quality, convenience and choice we offer our customers, allowing them to shop with us wherever and however they want.”

Ian Bubb, director of motor and pet at Covéa Insurance commented: “We’re delighted to be partnering with Animor in providing this innovative membership based pet healthcare service. Reflecting the changing needs of customers, this new offering will bring insurance into the pet ecosystem and give pet owners more choice in how they manage their pet’s healthcare.  We’re very pleased to be working with Animor to deliver more flexibility and better outcomes for customers and their pets.”

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