Cockburn Vets in Leicestershire has been crowned Best UK Vet at the 10th prestigious BestUKVet Awards, organised by VetHelpDirect and sponsored by Elanco and SPVS. With over 600 outstanding reviews left online by their clients, Cockburn Vets topped the 2022 charts, winning the highest accolade for the second year running.
Also on the podium, Streatham Hill Veterinary Surgery in London secured Silver and Millennium Veterinary Practice in Braintree, Essex collected Bronze.
In order to select the winners, the BestUkVet Awards organisers analysed and moderated over 15,500 reviews left by pet owners on vet practice websites throughout the year, selecting practices with the most four and five star reviews.
All UK Vets are listed in the VetHelpDirect directory and around half of these vets seek reviews and get involved. Vet practices also battled for titles including Best Vet in County, Best Start Up, Best Mobile, Best Small Animal, Best Equine plus vied for a spot in the top 25.
Susie Samuel, CEO of VetHelpDirect commented: “We are delighted to see the BestUKVet Awards go from strength to strength with a record number of reviews left for veterinary practices in our 10th year. During a very challenging time for vets and pet owners, with numerous restrictions in place, positive experiences and feedback have meant so much more to everyone involved. It has been wonderful to read so many reviews praising high levels of service.”
Susie added: “As a team of veterinary and digital experts, we provide vet practices with a unique way of connecting with their clients. In addition to enabling a practice to receive professionally moderated reviews and build their online reputation, we enhance a practice’s online presence with a range of tools such as our symptom checker and personalised dashboards. We can also manage contact details and repeat prescriptions.”
Diane Storer, owner at Cockburn Vets commented: “We are absolutely delighted to receive this BestUKVet Award for the second year running. Our vets and all staff have worked so hard to help our customers at such a tricky time. We are a small, family-owned independent vets and this means the world to us all! We love working with VetHelpDirect!”
If vet practices are keen to enhance their profile and want advice on gathering more client reviews, enhancing their online presence or entering next year’s Awards, contact VetHelpDirect for friendly and expert advice.