Specialist orthopaedic referral centre, The Moores Orthopaedic Clinic, is pleased to launch a surgical guarantee for some of their routine surgeries. With strong values of clinical excellence, the 12-month surgical guarantee demonstrates the team’s confidence in low complication rates and offers reassurance to clients. The guarantee extends to animals who have undergone TPLO surgery, elbow arthroscopy, patella luxation surgery (grades I-III) and total hip replacement.
Clinical director, Andy Moores, explains, “We can never promise that surgery will be free of complications, but we are confident in our low complication rate. We are offering a surgical guarantee to demonstrate this confidence and to provide our clients with the reassurance that we will help them get through any post-surgical complications.”
Proudly independent and free from expensive overheads, the clinic’s innovative approach also offers fixed-price fees for their routine procedures and surgeries.
Andy continues, “Along with our highly competitive fixed-price fees we hope this guarantee will give owners financial peace-of-mind when their pet needs orthopaedic treatment at this difficult time. We do not know of any other specialist orthopaedic centre in the southeast that offers better value care.”
The 12-month surgical guarantee covers professional fees, including consultations, anaesthesia and surgery, involved in rectifying a complication as long as the patient is in good health and the post-surgery instructions have been followed appropriately.
The Moores Orthopaedic clinic opened its doors in Upton Grey, just south of Basingstoke, in May. Andy Moores and Chris Jordan, the clinic’s two surgeons, are both RCVS-Recognised Specialists in Small Animal Orthopaedics. The clinic itself has been purpose-built for orthopaedic patients with design features such as HEPA-filtered ventilation that minimise the risk of complications after surgery.
More information can be found on their website. Andy and Chris are available for free case advice via email email@example.com.