KRKA UK has announced the winners of its annual Veterinary Reception Team Hero Awards, celebrating the dedication, compassion and exceptional contributions of veterinary receptionists. This year, the awards went to Galedin Vets, Galashiels, named Reception Team of the Year, and to Liberty Honeywell of Poplar Vets, London, who received the Veterinary Receptionist of the Year award.
The Reception Team of the Year at Galedin Vets, was nominated by Victoria Cuthbert, who described them as “just phenomenal.” She highlighted how, despite some tough times, the team has remained dependable, positive and supportive, always looking after clients and colleagues with a smile. One team member even gave up her own time to create a beautiful garden space outside the practice where staff can relax and unwind. Victoria added “They keep everything running smoothly day after day and we’d be lost without them.”
Liberty Honeywell was recognised for her calm and reassuring presence and her ability to make every client feel heard and cared for. One of Liberty’s nominators said, “Liberty is the heartbeat of Poplar Vets. Her professionalism and empathy set the standard for our whole practice, and her calm, reassuring presence makes every client feel heard, understood and cared for. She has an unwavering willingness to go above and beyond, often stepping in without hesitation to keep the practice running smoothly no matter how busy or challenging the day. Liberty is the glue that holds our team together and a true hero in every sense of the word.”
In addition to the top accolades, runners-up for the Team Award went to the Graylands Cat Clinic team in Horsham and Vets for Pets Chester Caldy. For the Individual Award, runners up included Alicia Armstrong of Vets for Pets Leeds Colton and Sue Gear of Tamar Vets, Bude.
“Receptionists really are the hub of every practice,” said Linda Buckle, country brand manager at KRKA UK. “They’re the friendly face clients come to know and trust and the vital link that keeps the whole practice running smoothly. It’s a demanding role that deserves more recognition and these awards are our way of saying thank you for everything they do.”
The winning entries received a trophy for their reception areas and gift vouchers to celebrate their success and hard work.
For more information, please contact KRKA UK here.
